Terms of Service

Welcome to petbrandjoy.com. This website is owned and operated by J.Nichole Smith. By visiting our website(s) and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as ‘User Agreement’), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).
This agreement was last updated February 7, 2024.
We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

Paying Monthly for the 12 Month Marketing Plan - Cancellations
The 12-Month Marketing Makeover is a year-long commitment. Members who choose to make monthly payments are still in a full year program, are expected to keep their payment method current.  Cancellations are not allowed during the year.  We will seek to recover the full annual payment from any member choosing to cancel before one year has passed. 

Responsible Use and Conduct
By visiting our website and accessing the information, resources, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as ‘Resources’), you agree to use these Resources only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations and generally accepted online practices or guidelines.
Wherein, you understand that:
a. In order to access our Resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct, and up to date.
b. You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your account/s.
c. If you choose to provide user access to the Pet Brand Joy  team for your analytics (business, website, social media, etc), you assume any and all possible risks associated with doing so. The Pet Brand Joy team will maintain online security best practices by using double-authentication for any emails which are permitted access to your data. However, you choose to do so at your own risk and we can not assume liability. You understand that any access given will be potentially used as a source of anonymized research about the pet industry and potentially included in trending data that is shared publicly. No business names will be revealed and all data will be used in anonymized aggregate so as not to be identifiable.
d. Accessing (or attempting to access) any of our Resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical or unconventional means.
e. Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited.
f. Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited. By attempting to access paid-for parts of the platform, you agree that you do not sell marketing contractor services and will not replicate our offerings. Anyone found to do so will be invited to use our free-only resources and asked to leave the paid-for portion of the platform.
g. You are solely responsible any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any activities conducted by you, as explained above, and may incur criminal or civil liability.
h. We may provide various open communication tools on our website or via other channels, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:
i. Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;
ii. Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;
iii. Contains any type of unauthorized or unsolicited advertising;
iiii. Impersonates any person or entity, including any workingwithdog.com employees or representatives.
We have the right at our sole discretion to remove any content or member that, we feel in our judgment does not comply with this User Agreement, along with any content or member that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content or member. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us. If you choose to join the paid membership of the platform, you hereby consent to such removal, and consent to waive any claim against us for any reason. Should a removal of privileges be made, you will receive a full refund for your latest membership renewal or the remaining portion of your annual membership. For example, one month’s fee for monthly members or 4 month’s fees for an annual member with four months left until renewal.
i. We do not assume any liability for any content posted by you or any other 3rd party users of our website. However, any content posted by you using any open communication tools on our website, provided that it doesn’t violate or infringe on any 3rd party copyrights or trademarks, becomes the property of workingwithdog.com, and as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary in order to use our Resources. All information provided as part of our registration process is covered by our privacy policy.
j. You agree to indemnify and hold harmless workingwithdog.com and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as is reasonably requested by us.

Your privacy is very important to us, which is why we’ve created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this User Agreement. To read our privacy policy in its entirety, click here.

Limitation of Warranties
By using our website, you understand and agree that all Resources we provide are “as is” and “as available”. This means that we do not represent or warrant to you that:
i) the use of our Resources will meet your needs or requirements.
ii) the use of our Resources will be uninterrupted, timely, secure or free from errors.
iii) the information obtained by using our Resources will be accurate or reliable, and
iv) any defects in the operation or functionality of any Resources we provide will be repaired or corrected.
Furthermore, you understand and agree that:
v) any content downloaded or otherwise obtained through the use of our Resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download or distribution of such content.
vi) no information or advice, whether expressed, implied, oral or written, obtained by you from workingwithdog.com or through any Resources we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.

Limitation of Liability
In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. Workingwithdog.com will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.

All content and materials available on workingwithdog.com, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of Pet Brand Joy LLC and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by Pet Brand Joy or representatives of workingwithdog.

Use License
Done-for-you content templates are created and owned by the Pet Brand Joy team in full. You are granted a license to use, modify and distribute the done-for-you content solely for your pet brand for the term of your membership. Re-sale for any reason is strictly prohibited.
At times, Pet Brand Joy will identify and include third-party creative commons images and/or low-fee graphics. Use of paid materials (icons, graphics, etc) are identified in Canva and are in addition to the Pet Brand Joy fees. You agree to act ethically in relation to paying necessary fees, should you choose to use these graphics in the done-for-you materials we provide and you understand that said fees are not covered by Pet Brand Joy. Should you not want to pay these fees, simply delete those identified graphics prior to downloading the images from Canva.
Termination of Use
You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.

Governing Law
This website is controlled by J.Nichole Smith from our offices located in United Kingdom. It can be accessed by most countries around the world. As each country has laws that may differ from those of the UK, by accessing our website, you agree that the statutes and laws of the UK, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.
Furthermore, any action to enforce this User Agreement shall be brought in the UK courts. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.


Contact Information
If you have any questions or comments about our Terms of Service as outlined above, you can contact us at:
J.Nichole Smith,
16 Thompson Road Whitleigh, Plymouth PL5 4AL, United Kingdom